FAQs
The steps on this page are done in the AnaChef app. You will find the same page in the app's Settings.
Getting Started
What is AnaChef?
AnaChef is a Saudi social platform, built in Arabic and English, where home cooks share their everyday home recipes. Every recipe comes from someone like you who tried it or created it themselves, with photos and a story, and you will find a community that reads it, rates it and comments on it.
Do I need to create an account to use AnaChef?
You do not need an account to browse the platform. You are welcome to browse recipes, search them and view chefs' profiles as a guest.
If you would like to take part and leave your mark by:
- publishing your home recipes
- liking and saving published recipes
- following other chefs
- being followed
- rating and commenting
then you will need to open a free account, which takes only 3 minutes.
Is AnaChef free?
Yes, using the platform is free.
Which languages does AnaChef support?
Arabic and English, fully. You can switch between them at any time from your profile.
Which country does AnaChef come from?
AnaChef is designed for lovers of home cooking in the Gulf, the Arab world and beyond, and it comes to you with a warm welcome from the Kingdom of Saudi Arabia.
Recipes and Content
Why use AnaChef when I can ask an AI for a recipe?
An AI may write a recipe that sounds convincing, but it has never cooked anything and no one stands behind the result.
On AnaChef, every recipe is a real dish tried by a real person, with real photos, ratings and comments from members, some of whom have actually made the recipe.
If you want to use AI, we suggest you find the original, trusted recipe here and then ask your AI tool to adapt it, for example to make it vegetarian or to reduce the quantities.
How do I publish a recipe?
From the bar at the bottom of any screen, tap the New Recipe button , then complete the four step form: details (title, cuisine and meal type), then ingredients, then the recipe steps. After that, publish the recipe right away or save it as a draft that only you can see, to finish and publish later.
Can I edit a recipe after publishing it, move it to my drafts for my own review, or delete it completely?
Yes. You are free to do any of these three at any time, as follows:
- Edit my recipe: open your profile and browse your published recipes or the ones saved in your drafts, open the recipe you want, tap the pencil icon and make your changes, continuing to the last step to republish the edited recipe right away. (Note: if you upload new photos while editing, automatic review and approval of the photos takes a few seconds before the edited recipe is published in most cases, unless a photo needs manual review.)
- Move my recipe to drafts for review: open your profile, open the recipe you want, tap the pencil icon and tap Next until you reach the last step, then save the recipe to your drafts so that only you can see and review it.
- Delete my recipe completely: tap the delete icon at the top of the recipe. Please note that deleting a recipe cannot be undone, and the likes, saves and comments linked to the deleted recipe will be deleted with it.
How accurate are the calorie counts and nutrition figures for recipes?
The calorie figures and nutrition information such as fat, carbohydrates, protein and fiber come from AnaChef's ingredient database. It is our own database, built on internationally recognised nutrition sources. Our team reviews its ingredients one by one before making them available in the app, and we keep expanding and improving it so that the figures you see in your recipes stay based on real data rather than general estimates.
Note: you can treat this data as a reliable and useful guide, but it is of course no substitute for consulting a nutrition specialist.
Does AnaChef check recipes for safety or allergens?
Recipes are published by members, and we have no mechanism to verify the accuracy of ingredients, quantities, temperatures, or whether a recipe suits the person making it.
You are responsible for reviewing the ingredients (especially if you have any kind of food allergy) and for following safe food practices before preparing or eating.
Why do I have to choose a meal type when publishing my recipe?
Because this category feeds the browse tabs, such as breakfast, main dishes and desserts, so visitors can find your recipe easily instead of searching for it by hand.
Can I save recipes to look at later?
Yes, easily. Tap the save icon at the top of any recipe to add it to your Saved list.
I can't find the ingredient in the database when creating a recipe. What do I do?
AnaChef's ingredient database grows every month. If an ingredient is missing, you can type it in yourself, choose the measuring unit (for example g, cup, tablespoon and so on) and enter its quantity. You can also enter the calorie value for this ingredient if you wish. AnaChef will then add this ingredient to your recipe's ingredient list.
Does the timer alert me if I leave the app?
No. The timer runs inside the AnaChef app only but it keeps counting time even if you move to another screen or leave the app and come back. However, the timer will not alert you while you are outside it. If you are going away from your phone, use another alarm.
Account and Privacy
What information does AnaChef collect about me?
We collect only what we need to run the app: your account details, what you write in your profile, the recipes and photos you publish, and basic usage statistics. Full details are in the Privacy Policy under Settings.
Who can see my recipes?
Published recipes are visible to everyone, including guests. Drafts are visible only to you. Your name, photo and public profile statistics are visible to everyone, but no one can see your email address or password.
Can I delete my account?
Yes. In Settings, scroll to "Closing your account" and tap "Delete my account". You will be asked to confirm your password, then your account and everything you published are deleted immediately and cannot be recovered. What happens to your data after deletion is explained in the Privacy Policy, under Settings then Legal. For any question about your data rights, write to privacy@anachef.sa.
Does AnaChef sell my data?
No. AnaChef does not sell your data to any third party.
What is the minimum age to use AnaChef?
You must be at least 13 years old. The app is not for anyone younger. If you are under the age of majority in your country, your use requires a parent or guardian's consent.
Can I change my display name?
Yes, from your profile settings inside the Settings section. The change is immediate, but only once. After that there is a mandatory waiting period of 30 days between any later changes, so that names cannot be used for impersonation.
Community and Trust
How is content reviewed?
Any user can report a recipe or a comment. Reports go to a review queue, and moderators can remove anything that violates the Community Guidelines.
All photos uploaded to the app are also reviewed automatically and immediately, within a few seconds, before they are allowed to appear. In a small number of cases a photo may need to be sent for manual review if there is doubt about whether it meets our Community Guidelines. This mechanism exists to protect the AnaChef community and its values from any violations.
Can I block someone?
Yes. Blocking is mutual and silent. Neither of you will see the other's content, and neither of you can like, comment, follow or rate the other afterwards. For your information, you can remove a block at any time from your Settings section.
What happens if my content is reported?
A moderator reviews it against the Community Guidelines before any action is taken. For your information, repeated or serious violations may lead to removal of the content or suspension of the account, in line with the Terms of Service.
What is allowed to be posted?
See the Community Guidelines under Settings then Legal for the full list.
In short: post only your own tried recipes, with no harassment, no content unrelated to food and cooking, and no impersonation.
Troubleshooting
The Share button does not work.
Make sure you are on the latest version of the app, then restart it. If the problem continues, write to us at support@anachef.sa
I forgot my password.
Use the Forgot Password option on the login screen, then follow the password reset instructions.
The app keeps showing the wrong language.
Switch the language from your profile using the language switch at the top of the page. If it goes back to the previous language, close the app completely and open it again.
I found a bug or I have feedback.
Tap the feedback icon at the top of the Search screen or the Saved screen, or choose "Send feedback" in Settings. You can also write to us directly at support@anachef.sa
Contact
How do I reach AnaChef support?
Write to us at support@anachef.sa